Hey there everyone! Welcome back to another episode of the Female Empowered podcast. This week let’s talk about what to do when a client or customer complains about your yoga studio or services. This topic came up from multiple meetings with our membership communities so it’s but proper to discuss this here with you guys!
Dealing With Cancellations
The core topic we will be discussing this week is all about cancellations. Everyone hates cancellations so in this podcast, we will demystify the whole cancellation process and start normalizing how you could handle it while making it a very binary action.
Let’s get to it:
I think cancellations are a big thing and I would love to start a conversation about it. DM me on Instagram and let me know what you think about cancellations. It is very difficult to navigate this so let’s hear your thoughts about it! Remember, your business is also for you and you can’t scale it if you don’t have policies in place.
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Interested in being a guest on a future Female Friday episode? Email me at Christa@pilatesinthegrove.com!